These terms cover both things Creaholik sells: project work built to order, and licences for our own software products. Where a signed proposal or order form says something different, that document wins.
HARON LTD, Office 4, 219 Kensington High Street, London, United Kingdom. Company number [[COMPANY NUMBER]].
Last updated: 11 August 2026.
Project work
We quote a fixed price for a defined piece of work. The quote states what is included; anything outside it is a separate quote, not a surprise on the invoice. If a job takes us longer than we estimated, that is our problem and the price does not change.
Payment terms are stated on the quote. Unless agreed otherwise, we invoice 50% to begin and the balance on delivery, payable within 14 days.
You own what we build for you. On final payment, all intellectual property in the deliverables passes to you, together with the source code and documentation. We keep the right to reuse general techniques and know-how — not your code, your data or anything specific to your business.
Either side can end a project in writing. You pay for work completed to that point; we hand over everything done so far, in a usable state, and we do not hold it hostage.
We do not accept liability for indirect or consequential loss, and our total liability for any project is capped at the fees paid for it. Nothing here limits liability for death, personal injury, or fraud, which cannot be limited by law.
Software licences
A licence is per plan and covers the number of sites the plan states. You may not resell, sublicense or redistribute our software.
Plans renew automatically until cancelled. You can cancel at any time from your dashboard; the subscription then runs to the end of the period you have paid for.
Cancelling never disables files our software has already written to your server. Those are yours. What stops is the generating of new ones.
We may suspend an account for non-payment, or for use that damages our infrastructure or other customers. We will tell you why.
Availability
We aim for our services to be available and we monitor them, but we do not promise uninterrupted service and this is not a hosting contract. Where a plan states a support commitment, that commitment applies.
Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.